nSales A/S – Privacy policy
Last updated: 26/9-2024
nSales A/S (“Company”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy describes how we collect, use, share and protect your personal data when you use our software services (the “Service”).
Please read this policy carefully to understand our practices and processing of your data.
1. Information we collect We may collect and process the following information about you:
- Personal Information: Name, email address, phone number, company information and other personal information that you provide when you register or use the Service.
- Usage Data: Information about your use of the Service, including IP address, browser type, device information and activity logs.
- Transaction data: Billing information, payment history and other information related to your transactions with us.
- Communication data: The content of communications you send to us, such as emails, feedback and support requests.
2. How we use your information We use the personal data collected for the following purposes:
- Provision of the Service: To provide and maintain the Service, including creating user accounts and managing customer relationships.
- Improvement and personalization: To understand how the Service is used, improve functionality and offer tailored features and content.
- Customer support: To answer your inquiries, resolve issues and provide technical assistance.
- Billing and payments: To manage transactions, process payments and handle billing inquiries.
- Communication: To send you updates about the Service, announcements and marketing communications (if you have consented).
- Legal Compliance: To comply with applicable laws, regulations and legal obligations.
3. Legal basis for processing personal data We process your personal data based on the following legal bases:
- Performance: In order to fulfill our obligations under an agreement with you (e.g. provision of the Service).
- Consent: Where required by law, we will obtain your consent for specific processing activities, such as marketing.
- Legitimate interests: For legitimate business purposes, such as improving our services, ensuring security and maintaining communication with you.
- Legal obligation: To comply with any legal obligations to which we are subject.
4. Sharing and disclosure of data We may share your personal data with:
- Service Providers: Third party vendors and service providers that help us provide the Service, such as payment processors and cloud hosting providers.
- Affiliates: Our subsidiaries and associated companies for internal business purposes.
- Public authorities: To comply with lawful requests from public authorities or to comply with legal obligations.
- Business transfers: In the event of a merger, acquisition or sale of assets, we may transfer your personal data to a third party as part of the transaction.
We do not sell, rent or trade your personal data for third-party marketing purposes without your consent.
5. Data retention We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.
When your data is no longer needed, we will delete or anonymize it in a secure manner.
6. Data security We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss or misuse.
However, no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.
7. Your rights regarding your personal data You have the following rights in relation to your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any inaccuracies or incomplete information.
- Erasure: You have the right to request that we erase your personal data under certain conditions.
- Restriction of processing: You can request that we restrict the processing of your data in certain circumstances.
- Data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format.
- Objection: You can object to the processing of your data for direct marketing or on the basis of legitimate interests.
If you wish to exercise any of these rights, please contact us via the contact details provided below.
8. cookies and tracking technologies We use cookies and similar tracking technologies to improve your experience on our website and the Service.
Cookies are small files that are placed on your device when you visit a website.
You can control the use of cookies through your browser settings.
For more information on how we use cookies, please see our Cookie Policy.
9. international data transfers If you are located outside Denmark, your personal data may be transferred to and processed in countries other than your own.
We ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Changes to this Privacy Policy We may update this Privacy Policy from time to time.
Any changes will be posted on this page and the “last updated” date at the top will be revised.
We encourage you to periodically review this policy for any updates.
11. Contact details If you have any questions about this privacy policy or your personal data, please contact us at info@nsales.ecochemsolution.com
